Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All payments are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What is the weight capacity of Carex Swivel Shower Stool?
Answer: Most bath and shower benches safely support 250 to 400 lb (113 to 181 kg). Check the Specifications on the product page for the exact rating and follow all usage guidelines.
Question: What materials are used in Carex Swivel Shower Stool?
Answer: Frames are typically corrosion resistant aluminum and seats are high density molded plastic. Materials are chosen for durability, water resistance, and easy cleaning. See the product page for details and certifications.
Question: Is Carex Swivel Shower Stool height adjustable and will it fit my tub or shower?
Answer: Most models include adjustable legs with non slip rubber tips. Measure your tub or shower floor height and compare with the adjustment range shown on the product page.
Question: Does Carex Swivel Shower Stool require assembly and what is included?
Answer: Light assembly is usually required. Hardware and instructions are included. No tools are typically needed and setup takes a few minutes.
Question: How do I clean and maintain Carex Swivel Shower Stool?
Answer: Wipe the seat and frame with mild soap and water after use. Do not use abrasive pads or harsh chemicals. Inspect rubber feet and joints regularly and replace worn parts as needed. Store in a dry place away from direct sunlight.


