Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All transactions are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What are the brightness and color temperature options for Gooseneck Exam Lamp- Caster Base- 3 Prong Plug?
Answer: Brightness is typically measured in lumens and color temperature in Kelvin. Choose warmer light 2700K to 3000K for comfort areas and cooler light 4000K to 6500K for task lighting. See the Specifications on the product page.
Question: What power source does Gooseneck Exam Lamp- Caster Base- 3 Prong Plug use and how long does it last?
Answer: Models may be battery powered, rechargeable via USB, or mains powered. Battery life depends on capacity and usage. Runtime estimates are listed on the product page under Specifications.
Question: How sensitive is the motion sensor on Gooseneck Exam Lamp- Caster Base- 3 Prong Plug and what is the detection range?
Answer: Typical passive infrared sensors detect movement within 8 to 20 feet with a 100 to 120 degree field of view. Delay off timers and sensitivity settings vary by model. See the Features section for exact values.
Question: Can I install Gooseneck Exam Lamp- Caster Base- 3 Prong Plug without tools and where can it be used?
Answer: Many lights include adhesive pads or magnetic mounts for tool free setup. Screws and anchors may be provided for permanent mounting. Confirm indoor or outdoor rating and placement guidelines on the product page.
Question: What is the IP rating and safety information for Gooseneck Exam Lamp- Caster Base- 3 Prong Plug?
Answer: IP ratings indicate dust and water resistance. For damp or outdoor areas choose IP44 or higher. Follow all safety instructions and avoid exposure to direct water jets unless the IP rating allows it.