Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All transactions are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What is the weight capacity of Moen Dual Tub Grip Locking and does it meet ADA guidelines?
Answer: Many grab bars support 250 to 500 lb 113 to 227 kg when installed into wall studs or with rated anchors. Check the product page for the exact rating and confirm installation meets ADA recommended placement and spacing when applicable.
Question: What mounting options are available for Moen Dual Tub Grip Locking?
Answer: Common options include stud mount with screws, secure wall anchor systems, and suction cup styles for temporary use. Permanent mounting provides the highest stability. See the installation section for the required hardware.
Question: Will Moen Dual Tub Grip Locking work on tile, drywall, or fiberglass walls?
Answer: Stud mounting through tile or fiberglass is recommended for maximum strength. If studs are not accessible, use manufacturer approved anchors rated for your wall type. Suction grab bars require a smooth non porous surface and should be checked before each use.
Question: What length and diameter should I choose for Moen Dual Tub Grip Locking?
Answer: Popular lengths are 12 to 36 inches with 1.25 to 1.5 inch diameters for a secure grip. Choose length based on user reach and placement near tubs, showers, or toilets. Follow spacing guidance on the product page.
Question: How do I install and maintain Moen Dual Tub Grip Locking?
Answer: Follow the included instructions. Use a level, drill, appropriate bits, and stainless steel screws or rated anchors. After installation, test for movement. Clean with mild soap and water and avoid abrasive cleaners. Inspect fasteners and seals regularly.