Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All transactions are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What is the weight capacity of Premium Wide Seat Smart Electric Wheelchair?
Answer: Wheelchairs and transport chairs support 300 lb. Heavy duty or bariatric models may support more. Check the Specifications section for the exact rating.
Question: Is Premium Wide Seat Smart Electric Wheelchair foldable and easy to transport?
Answer: Yes, most models fold easily by lifting the seat or center strap. Folded width is listed under Specifications. Some models include quick release wheels or removable footrests for compact storage.
Question: What are the seat width and height options for Premium Wide Seat Smart Electric Wheelchair?
Answer: Seat dimensions vary from 16 to 22 inches wide and 18 to 20 inches high. Choose based on user hip width and comfort preference. Check the product page for detailed sizing charts.
Question: Does Premium Wide Seat Smart Electric Wheelchair come with hand brakes or attendant brakes?
Answer: Manual wheelchairs usually have push to lock brakes on the rear wheels. Transport chairs often include attendant hand brakes with parking locks for safety during transfers or slopes.
Question: How do I clean and maintain Premium Wide Seat Smart Electric Wheelchair?
Answer: Clean the frame and upholstery with mild soap and water. Avoid harsh chemicals. Inspect wheels, brakes, and upholstery regularly for wear or looseness and tighten or replace parts as needed.