Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All transactions are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What is the weight capacity of Stander Wonder Fold and Go Walker, Light Weight and Foldable for Adults Seniors, and Elderly, Collapsible Travel Walker for Mobility Support, Compact Standard Walker and Short Walker, All Colors Available?
Answer: Walkers support 400 lbs. Heavy duty models may support more. Check the Specifications for the exact rating and follow all usage guidelines.
Question: How do I choose the correct height for Stander Wonder Fold and Go Walker, Light Weight and Foldable for Adults Seniors, and Elderly, Collapsible Travel Walker for Mobility Support, Compact Standard Walker and Short Walker, All Colors Available?
Answer: With shoes on, measure from the floor to the crease of your wrist with arms at your sides. Adjust the walker legs so the handgrips align with that height. Ensure all legs are set to the same hole position.
Question: Does Stander Wonder Fold and Go Walker, Light Weight and Foldable for Adults Seniors, and Elderly, Collapsible Travel Walker for Mobility Support, Compact Standard Walker and Short Walker, All Colors Available have wheels and what surface is it suited for?
Answer: Standard walkers have no wheels and offer maximum stability. Two wheel walkers roll more easily for continuous steps. Wheel diameter and glide tips affect indoor and outdoor use. See the product page for details.
Question: Is Stander Wonder Fold and Go Walker, Light Weight and Foldable for Adults Seniors, and Elderly, Collapsible Travel Walker for Mobility Support, Compact Standard Walker and Short Walker, All Colors Available foldable and will it fit through doorways?
Answer: Most walkers fold flat using side buttons or levers. Check the overall width when open and folded. Compare with your doorway and storage space measurements listed under Specifications.
Question: What maintenance does Stander Wonder Fold and Go Walker, Light Weight and Foldable for Adults Seniors, and Elderly, Collapsible Travel Walker for Mobility Support, Compact Standard Walker and Short Walker, All Colors Available require and which accessories are compatible?
Answer: Inspect rubber tips wheels and glide caps for wear. Replace as needed. Common accessories include trays pouches tennis ball style glides and tip replacements. Use only compatible parts listed on the product page.