Question: How can I place an order?
Answer: Add the items you want to your cart and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive an order confirmation by email.
Question: What payment methods do you accept?
Answer: We accept major credit and debit cards, PayPal, UPI, net banking, and wallet options shown at checkout. All transactions are processed securely.
Question: How long will it take to receive my order?
Answer: Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days for domestic orders and 7 to 14 business days for international shipments. A tracking link is shared when the order ships.
Question: Do you offer returns or exchanges?
Answer: Yes. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect. For safety and hygiene, opened medical items may not be eligible for return. Review the return policy on the product page.
Question: How can I track my order?
Answer: Use the tracking link in your shipping confirmation email or log in to your account to view the current status.
Question: Do you offer bulk or wholesale discounts?
Answer: Yes. We provide special pricing for hospitals, clinics, and bulk purchases. Contact our sales team with quantities and delivery location for a quote.
Question: What is the weight capacity of Toilet Safety Rail?
Answer: Most toilet safety rails support 250 to 300 lb 113 to 136 kg or more depending on design. Check the Specifications section on the product page for the exact rating and follow all usage guidelines.
Question: Will Toilet Safety Rail fit my toilet and bathroom layout?
Answer: Confirm bowl type standard or elongated and measure the space around the toilet. Many rails offer adjustable width and height and require floor or bowl clearance. Compare your measurements with the adjustment ranges listed on the product page.
Question: How is Toilet Safety Rail installed and is drilling required?
Answer: Mounting varies by model. Freestanding frames do not require drilling. Over the toilet frames position under the seat bolts. Some wall or floor mounted styles need screws and basic tools. Follow the included instructions and use all fasteners provided.
Question: What materials and grip features does Toilet Safety Rail use?
Answer: Frames are typically steel or aluminum with corrosion resistant finish. Hand grips often use textured or foam padding for non slip support. Rubber feet or floor pads help prevent movement on smooth floors.
Question: How do I clean and maintain Toilet Safety Rail?
Answer: Wipe the frame and grips with mild soap and water. Avoid abrasive pads and harsh chemicals. Inspect clamps bolts and rubber feet regularly and tighten or replace worn parts as needed.